Mortgage Processor
Listed on 2026-06-09
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Finance & Banking
Loan Servicing
Location: Decatur
GENERAL DESCRIPTION:
Responsible for the processing of residential real estate loans ensuring balance between growth objectives and credit quality objectives of the Bank. Is proactive in problem detection and resolution. Monitors customer service standards by assisting in problem solving and resolution of operational problems. Responsible for ensuring that the Bank complies with required laws and regulations.
ESSENTIAL FUNCTIONS OF THE JOB:Requirements
REQUIRED SKILLS:SKILLS:
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions and procedure manuals; ability to write routine reports and correspondence; ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, the general public and other employees of the organization.
SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume; ability to apply concepts such as fractions, ratios and proportions to practical situations.
SKILLS:
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions; ability to deal with problems involving several known variables in situation of a routine nature.
Under general direction, working from policies and general directives; rarely refers specific cases to supervisor unless clarification or interpretation of the organization’s policy is required.
Considerable responsibility with regard to general assignments in planning time, method, manner and/or sequence of performance of own work; in addition, the work operations of a group of employees all performing basically the same type of work.
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization’s clientele.
WORKING CONDITIONS:
The Mortgage Processor is continuously required to reach with hands and arms, talk or hear; regularly required to sit, walk, use hands and regularly required to stand; occasionally required to climb or balance, stoop, kneel, crouch or crawl. Must occasionally lift and/or move up to 25 pounds, continuously lift and/or move up to 10 pounds. Primarily works indoors. Noise level is moderate.
REQUIRED EXPERIENCE:- Typically requires advanced knowledge of job area obtained through advanced education combined with on-the-job experience. Must have relevant processing experience of 1-3 years.
- Requires prior relevant experience in supporting customers with residential/consuming lending limits in the $1-2MM aggregate range as approved by Credit Risk Management.
- Outstanding knowledge of mortgage documentation requirements.
- Experience with processing jumbo loans and government products such as FHA, VA, and USDA.
- Ability to communicate with multiple business partners within the organization.
- Ability to handle heavy workload, multitask and meet stringent deadlines.
- Superior written and verbal communication skills.
- Excellent PC skills.
- Bachelor's Degree Business Preferred
- High School Diploma or GED Required
This position reports directly to the Mortgage Loan Operations Manager. The Mortgage Loan Operations…
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