Teller, Finance & Banking
Listed on 2026-07-17
-
Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service, Bilingual
Location: Cut and Shoot
Job Overview
Office
Location:
Conroe, Texas, United States
- Process financial transactions promptly and accurately.
- Strictly adhere to all bank policies and procedures.
- Prioritize client demands.
- Provide impeccable customer service.
- Communicate professionally with all clients and colleagues.
- Maintain understanding of all banking products and services, and company systems and procedures.
- Participate in job‑specific training and various bank training programs such as customer service.
- Comply with BSA, AML and all bank policies and procedures as required.
- Actively participate in the Customer Service First program and support the values of the organization.
- Follow established policies and procedures.
- Attend periodic training in Abilene or other Bank Regions.
- Work Saturday and holiday hours as required by branch location hours of operation.
- Self‑starting team player with High school diploma or GED.
- At least 6 months previous teller experience within the financial institution industry, or 6 months previous cash handling experience (including balancing a cash drawer) in a retail customer service environment.
- Ability to maintain a high level of confidentiality.
- Computer proficiency and familiarity with Microsoft programs.
- Impeccable written and oral communication skills.
- Comfortable working in a fast‑paced environment with frequent interruptions and little to no supervision.
- Position may be mentally and physically stressful, requiring standing most of the day and lifting, carrying, or moving heavy boxes or bags of currency and coin weighing up to 60 pounds.
- Ability to work flexible hours and/or extended hours as business requires.
- Periodic travel to Abilene or other Bank Regions for training.
- Work Saturday and holiday hours as required by branch location hours of operation.
- Bilingual in English and Spanish.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c).
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