Teller, Finance & Banking
Listed on 2026-07-18
-
Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service, Bilingual
Location: Glen Rose
Job Description
Office
Location:
Glen Rose, Texas, United States
- Processes financial transactions promptly and accurately.
- Strictly adheres to all bank policies and procedures.
- Prioritizes client demands and provides impeccable customer service.
- Communicates professionally with all clients and colleagues.
- Upholds an understanding of all banking products, services, company systems, and procedures.
- Participates in job‑specific and bank-wide training programs (e.g., customer service, BSA, AML).
- Actively participates in the Customer Service First program and supports organizational values.
- Performs other duties as assigned.
- Travels periodically to Abilene or other bank regions for training.
- May be required to work Saturdays and holidays based on branch hours of operation.
- Self‑starting team player.
- High school diploma or GED required;
Bachelor’s degree preferred. - At least 6 months previous teller experience or cash handling experience (including balancing a cash drawer) in a retail customer‑service environment.
- Ability to maintain high level of confidentiality.
- Computer proficiency and familiarity with Microsoft programs.
- Impeccable written and oral communication skills.
- Comfortable working in a fast‑paced environment with frequent interruptions and little to no supervision.
- Mentally and physically able to stand most of the workday and lift, carry, or move heavy boxes or bags of currency and coin weighing up to 60 pounds.
- Ability to work flexible hours and/or extended hours as business requires.
- Bilingual in English and Spanish.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60‑1.35(c).
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