TxDMV - Enforcement Motor Vehicle Investigator; South Houston

Job Description

TxDMV – Enforcement Motor Vehicle Investigator (South Houston) )

TEXAS DEPARTMENT OF MOTOR VEHICLES

Texas – Meadows Place

VTR Houston South RSC 11720 West Airport Blvd Meadows Place 77477

Business and Financial Operations

Regular

Yes, 50% of the time

1354

4,900.00 - 4,900.00 (Monthly)

1

Non-exempt

Not specified

To apply for this position, complete an online application through the Applicant Career Section or through Work In Texas . Select “Apply Online” button. Complete your online applicant profile and the State of Texas Application for Employment. TxDMV does not accept paper applications.

• You will be required to attach a résumé to your application which will be used for screening purposes.
• Please ensure your résumé is detailed and specific, including a full employment history (full time or part time), education, licenses, and skills.
• Your résumé must include the month and year for start and end dates for each listed employer.
• Failure to fully complete the application requirements and pre-screening questions may disqualify you for consideration for this position.

Applicants who require accommodation for the interview process should contact Human Resources at  when contacted to schedule an interview.

The selected candidate must reside within a 1.5-hour commute from 11720 West Airport Blvd, Meadows Place, 77477.

Telework may be available based on TxDMV operational needs.

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle–related industries.

This position does not require a Texas Commission on Law Enforcement certificate nor is it a law enforcement position. Performs complex investigative work in support of the Texas Department of Motor Vehicles, Enforcement Division (ENF), Motor Vehicle Investigations. This position processes, investigates and resolves complaints and/or inquiries regarding business activities regulated by the Department. Work requires contact with high‑level executives, attorneys, law enforcement, governmental officials and private entities.

Work requires extensive travel. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

• Reviews and evaluates consumer complaints to determine if a violation has occurred and makes recommendations concerning action to be taken.
• Conducts field investigations and/or investigations of reported and suspected violations of statutes and rules; documents observations/findings.
• Evaluates complaints filed to determine applicability of regulatory statutes.
• Identifies, gathers and examines complex records necessary to complete investigations.
• Develops lists, contacts and/or interviews potential witnesses.
• Prepares and completes investigative reports. Conducts field inspections and completes inspection reports. Issuance of Notice of Violations (NOV) when necessary.
• Coordinates with regulated businesses and consumers.
• Answers inquiries and provides guidance to regulated businesses.
• Conducts research of state and federal statues, regulations and other issues affecting area of jurisdiction.
• Makes recommendations concerning administrative penalties and assists in the settlement of violations.
• Facilitates resolution of complaints through mediation efforts with all concerned parties.
• Provides expert testimony in court cases.
• Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.
• Will travel 50% of the time. May include overnight travel. Travels by plane and/or car.
• May require working extended hours and some evenings and weekends, as needed.

Performs other job‑related duties as assigned.

Considerable knowledge of:

• Investigative practices and procedures

Working…