Mission Support Specialist; Workforce Management

Please see announcement on USAJOBS for available locations.

Organizational

Location:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Big Bend Sector, Mission Readiness Operations located in Marfa, TX. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

This position carries out a wide variety of mission support, workforce management, administrative research, and program planning activities related to the missions and functions of the Mission Readiness Operations. This position starts at a salary of $74,678.00 (GS-11, Step
1) to $97,087.00 (GS-11, Step 10). GS Salary:
Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. The Mission Support Specialist (Workforce Management) serves as a liaison between Mission Readiness Operations and various support offices to carry out projects, perform studies, and address technical issues or problems related to the workforce.

Duties and responsibilities include:
Assisting managers and supervisors with administrative coordination related to disciplinary and adverse actions, grievances, and changes to working conditions; serving as a liaison with Human Resources and Labor-Employee Relations to support resolution of complex workforce issues; and assisting with implementation of policies related to workforce and position management. Maintaining workforce reports and updating information for agency manning documents; coordinating with supervisors and staff to ensure timely completion of actions and receipt of required documentation;

and submitting and monitoring personnel actions. Serving as a liaison with support offices, including Labor-Employee Relations, EEO, workers' compensation staff, and counsel, on matters with workforce implications; and preparing reports using internal data sources and agency automated systems to support managerial information needs. Performing general mission support activities, including coordinating travel and training, organizing logistical elements, analyzing non-overtime budget information, supporting procurement and acquisition actions, and serving as a point of contact for headquarters and/or sector office staff.

You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) All pre-employment processes will be conducted in English You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards.

Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.

Please review further details via the following link. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Bargaining Unit:
This position is not covered under the bargaining unit.

Experience:

You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Leading or coordinating multiple administrative projects related to workforce management, with accountability for project outcomes and ensuring all deliverables meet established standards. Identifying, analyzing, and resolving a wide range of multifaceted problems…