Spa Front Desk Receptionist

Front Desk Rockstar Wanted at Massage Heights Location

Are you a vibrant, people-loving individual with a knack for making everyone feel welcome? Do you thrive in a dynamic, fast-paced environment and have a flair for learning new systems? If you’re ready to bring your energy and top-notch people skills to a team that values growth and connection, Massage Heights Location wants YOU as our next Front Desk Rockstar!

We operate 8 premier Massage Heights locations across San Antonio:
Alamo Heights, Leon Springs, Bandera, 1604 and Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway.

We’re seeking an enthusiastic, highly personable candidate with a flexible schedule.

Availability
:
We’re looking for a dedicated candidate who can commit to 32 hours per week, with open availability for mornings, nights, and weekends
. Flexibility to travel between our 8 San Antonio locations and reliable transportation are a must.

• Greet Guests and Members with warmth, positivity, and a genuine smile
• Master our booking software to schedule appointments, manage check-ins/outs, and process payments
• Build lasting rapport with Guests in the lobby, creating a welcoming atmosphere
• Present and sell membership programs with confidence and charm
• Deliver exceptional Guest experiences to retain Members and drive returning Guests
• Answer phones with professional, upbeat etiquette
• Thrive in a fast-paced team environment while maintaining a mature, solution-oriented attitude

• Outstanding Guest service and problem-solving skills
• A contagious positive attitude and professional demeanor
• Excellent phone etiquette with clear, friendly communication
• Ability to embrace feedback and grow from it
• Comfort multitasking in a bustling environment
• Reliable transportation to travel between our 8 locations
• Flexibility to work a non-traditional schedule, including weekends

• Be part of a fun, growth-focused team that values relationships
• Competitive pay with guaranteed $1/hour raises every year
• Major Medical Insurance with $0 copay and deductibles, $150/per paycheck! (our owner also contributes to the cost!)
• Dental, Vision, Life, plus more insurance options
• Free monthly massages and facials
• Access to our Employee Assistance Program
• Only candidates who complete the assessment portion of our hiring process will be considered.

Apply today and show us why you’re our next Front Desk Rockstar!

Compensation: $15.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

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This position is 32 hours per week, with shifts on Friday, Saturday, Sunday, Monday evenings and Tuesday mornings. Are you able to commit to this schedule? *

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Personal & Career Development

Guided learning pathway through Massage Heights University

Flexible Schedules

Supports work-life balance

Professional & Safe Environment

Committed to making safety for Therapist and Guest a priority. Member of the National Association of Spa Franchisees

Employee Discounts

Products and services

Massage Heights Family Fund

A program that supports team members during times of hardship

Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.

"I've been here a little while, & from what I've experienced, it's a night & day work culture difference between here and places I've worked in the past. It's a cozy little retreat with a family atmosphere. The management staff is so caring and respectful!! The owners are actually INVOLVED in the business!! They don't consider themselves above the staff, they come to work & help out, from the front desk to cleaning the toilets.

And I personally appreciate the fact that you can contact them, and they get back to you almost immediately!! They are constantly looking for ways to pay the therapists more and more!!"