Programs Field Representative - Investigations

Job Posting Title

Programs Field Representative - Investigations

340 OKLAHOMA STATE DEPARTMENT OF HEALTH

340 Office of Client Advocacy

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Full time

Regular

The annual salary for this position is up to $67,064.80 based on education and experience.

RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!!

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and vendors.
• Longevity Bonus for years of service

Location:

Coweta – 28596 E 141st Street S, but can be housed at any location,

Salary: up to $67,064.80, based on education and experience

Full Time /Part Time:
Full Time

Work Schedule:

Monday – Friday

Primary

Hours:

8-5

Position

Description:

Positions in this job family serve as liaison between the state or area office of a large agency and field offices which are involved in the delivery of social services, juvenile services or rehabilitation services on a statewide basis.

• Regularly visits local provider agencies as a representative of Office of Client Advocacy to ensure proper interpretation and uniform application of investigation policies, procedures, rules and regulations.
• Appropriately applies investigative skills, to include interviewing and engagement, critical thinking, and safety-based decision-making.
• Regularly updates the Investigations Handbook and Investigator Tool Kit.
• Help create and regularly reviews and updates standardized investigations’ onboarding training.
• Seeks out additional training opportunities for investigators
• Serves as backup to assign VA investigations to VA investigators and complete law enforcement notification letters.
• Regularly updates training guide for new investigators after updates.
• Schedules quarterly I-Team meetings including creating an agenda with topics.
• Plans and Schedules monthly Lunch and Learns with investigators.
• Work closely with managers of new staff to train and organize shadow opportunities with experienced investigators.
• Tracks trends of number of cases assigned, types of cases assigned, peaks in facilities with assigned investigations, peaks in time periods of increased assignments and tracks investigative outcomes by allegation and finding.
• Being present in the office is an essential function of this job
• Other duties as assigned

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

This job family consists of only one level and incumbent employees are responsible for performing all functions related to the position to which assigned.

Applicants must be willing and able to fulfill all job-related travel normally associated with this position.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience required…