Quality & Compliance Associate

Since 1969, MACT Health Board’s mission has been to improve the health status of the American Indian and Alaskan Native population. Our goal is to continue to provide high quality care to our patients throughout a variety of services, including Medical, Behavioral Health, Chiropractic, Dental, Optometry, Massage Therapy, Women’s Health, and more.

Are you searching for a career that offers more than just a paycheck? A career where your professional skills directly empower the health and well-being of our local communities? At MACT Health Board, that’s not just an idea—it’s our daily mission and we invite you to explore our Career Opportunities. You won’t be just another employee; you’ll be a valued member of a team committed to making a difference and we know that taking care of our community starts with taking care of our own.

We reward our employees with competitive compensation, benefit options and provide training and advancement opportunities to provide you with the skills to succeed in your future! Our careers offer a unique balance of philanthropic opportunities, cultural preservation and individual value! When you join MACT, you’ll enjoy:

• Medical, Dental, Vision, and life insurance benefits at no-cost to the employee
• 403(b) retirement plan, PTO including vacation, sick time, paid holidays and more
• Balanced working hours;
  Monday-Friday 8-5pm.
• Student Loan Repayment Program
• Direct Student Loan Contributions:
  Our BenefitED program allows us to make direct quarterly contributions to your student loans to help you pay them off faster
• Continuing Education credits:
  We empower our providers to stay at the top of their field. We offer reimbursement for continuing education and licensure fees.
• Competitive Salary of $27.71 - $30.19 hourly

We are seeking a detail oriented Quality & Compliance Associate for a Full Time role working in a clinical setting. As a member of the health care team, the Quality & Compliance Associate provides support to the Quality Assurance Department by collecting and managing quality data. The Quality & Compliance Associate will:

• Perform reviews of patient medical records or reviews of reports generated from the medical record or other electronic databases; such as the incident reporting system.
• Perform maintenance of internal systems such as PowerDMS by categorizing and reformatting all current policies and procedures.
• Respond to patient/customer complaints (telephonic, verbal and/or written), including screening and documenting patient compliance hotline calls.
• Complete an N95 Respirator Fit Testing training course. Perform Fit Testing to meet medical staff member compliance requirements.
• May conduct regular audits, reviews, and assessments of healthcare practices, policies, procedures, and documentation to ensure compliance with regulatory requirements, industry standards, and best practices.
• Manage Healthicity for organizational education, adding new users, as well as for patient incident intake (i.e. answering compliance line), tracking, follow-up and reporting.
• Ensure adherence to all applicable laws, regulations, and accreditation standards (e.g., CMS, AAAHC) by conducting audits, inspections, and surveys. Collaborate with internal teams to develop and implement development and/or improvement plans to address any deficiencies or non-compliance issues. Including the review of provider charting for compliance with documentation requirements.
• Assist in the planning, development, and execution of quality improvement projects and initiatives to enhance patient outcomes, optimize operational efficiency, and minimize errors. Utilize quality improvement methodologies and tools (e.g., Lean Six Sigma, PDCA) to drive measurable improvements.
• Helps prepare detailed reports, presentations, and summaries of quality assurance activities, findings, and outcomes. Maintain accurate and up-to-date documentation of audits, inspections, corrective actions, and other quality-related activities.

• Associate’s degree or 4 years related experience. Bachelor Degree in Health Care Management or Business Preferred
• Familiarity of accreditation standards and…