Medical Social Worker

Medical Social Worker (CGM
00007)

*****$3,500 SIGN-ON BONUS!*****

Cooper Green Mercy strives to be THE choice for health care in our community. We honor this commitment by embracing our core values of:

• Kindness
• Inclusion
• Cleanliness
• Attention to Detail

As a Medical Social Worker in the Social Services Department, you will play a pivotal role in providing support and assistance to individuals 18 years of age and older facing challenges accessing and identifying resources. You will work closely with interdisciplinary teams, patients, community agencies, and other stakeholders to develop and implement plans aimed at achieving optimal patient outcomes. The role will encompass a wide range of responsibilities aimed at addressing the social and emotional factors that impact patients’ well-being and treatment outcome.

You will provide assessment, advocacy, crisis, and mental health support in both clinical and non‑clinical settings. You will use problem‑solving skills to assist patients navigating the health care system, support departmental needs in Prescription Assistance, Resource Center, and Social Work, and may participate in community events outside of the traditional work schedule.

• Engage with communities to identify social determinants of health impacting individuals’ access to care and treatment outcomes.
• Provide additional support within the various social services departments such as Prescription Assistance, Resource Center and Social Work.
• Provide education and scheduling of Cooper Green transportation services.
• Collaborate with community organizations, advocacy groups, and local resources to develop initiatives and programs aimed at addressing social issues affecting health outcomes.
• Conduct comprehensive assessments to identify psychosocial needs, case‑management and provide interventions tailored to the unique circumstances of each patient and family.
• Coordinate and facilitate services to meet the complex needs of individuals and families.
• Advocate for patients’ rights and assist them in navigating the healthcare system, including facilitating communication with healthcare providers and addressing barriers to care.
• Stay abreast of current trends, best practices, and evidence‑based interventions in medical social work through ongoing training, professional development opportunities, and participation in relevant conferences and workshops.
• Maintain accurate and up‑to‑date documentation of patient assessments, encounters and service coordination activities in accordance with departmental workflow and processes.
• Offer supportive interventions, conflict resolution and coping strategies to help patients and families navigate the challenges of their medical journey.
• Educate patients and caregivers about the prescription assistance program, resource center, eligibility criteria, application processes, and resources for obtaining medications.
• Assist patients in accessing community resources, financial assistance, housing support, transportation services, and other resources to meet their needs.
• Ensure all documentation is accurate, up‑to‑date, and submitted in accordance with the Social Services Standard Operating Procedures (SOPs).
• Other duties as assigned.

Minimum Qualifications:

This role requires a bachelor’s degree in social work or a master’s degree in social work with 2‑5 years of experience in social work, social services, case management or a similar role within a healthcare setting or related field. Must be licensed as an LMSW (Licensed Medical Social Worker).

Medical Social Worker will primarily reside in a general office area.

The role is full‑time, with work hours 8:00 am – 4:30 pm CST.

This role may require lifting up to 50 lbs.

CGM Cooper Green

Clerical & Administrative

CLI-S0C-SOCW Social Work/Case Mgmt Sec

Regular

Day/1st Shift