Clinical Assistant II Specialty Services in OT​/PT

Clinical Assistant II for Specialty Services in Occupational & Physical Therapy (OT/PT) at Cincinnati Children’s Medical Office Building, 3430 Burnet Ave., Cincinnati OH 45229. Full-time, 40 hours per week, schedule Mon–Fri 8a-5:30p, starting pay $20.57 per hour, with potential increase based on experience.

• Serve as physician liaison for priority referrals across inpatient, outpatient, and specialty programs.
• Coordinate and track patient care needs including DME, orthotics review, FIT follow‑up activities.
• Facilitate timely communication between providers, patients, and external partners to ensure continuity of care.
• Assist with scheduling, coordination, and administrative support for specialty group programs (e.g., Feeding groups, social skills groups, Thrive program).
• Manage referral workflows, ensuring accuracy, completeness, and timely processing.
• Provide phone management support, including handling inbound/outbound calls, triaging requests, and responding to inquiries.
• Maintain documentation and tracking systems related to referrals and specialty program participation.
• Perform on-site scheduling functions at the Medical Office Building checkout areas.
• Assist patients with follow-up appointments and specialty service scheduling to support seamless transitions of care.
• Provide general administrative and operational support as assigned; collaborate with interdisciplinary teams to improve processes and patient experience.

• High school diploma or equivalent required; associate degree preferred.
• Minimum 2+ years of experience in healthcare, care coordination, or medical office operations.
• Strong organizational, communication, and multitasking skills.
• Ability to work collaboratively in a fast‑paced clinical environment.

Cincinnati Children’s is a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.