Medical Office Receptionist – Family Care

Medical Office Receptionist – Family Care – Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

Work location:

12590 FM 2331, Godley, TX 76044

Work hours:

Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm Family Care Clinic Highlights:
Patient Satisfaction oriented Clinic Collaborative Work Environment Fast-paced Work Environment with Positive Attitude

Here's What You Need High School Diploma or equivalent (required) Six months Medical experience in a Clinic (strongly preferred) EPIC experience (preferred) Six months Business Office Customer Service experience (preferred) Be an outgoing individual with a friendly attitude Have strong attention to detail Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic Must have outstanding communication, interpersonal, customer service, and organizational skills Have knowledge of insurance authorization/billing requirements Have demonstrated strong customer service and communication skills Have organizational and time management skills Be proficient computer skills Have knowledge of clinic procedures and regulatory requirements Possess a strong work ethic and a high level of professionalism Be a team player who handles multiple projects simultaneously in a fast-paced environment

Delivers care to patients utilizing the Medical Office Receptionist Process Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answers phone calls and directs them appropriately. Schedules appointments according to office guideline. Obtains accurate patient and insurance information, collecting copays and deductible amounts.

Copies/scans patient access related hard copy materials (e.g., , referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete. Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Performs other duties as assigned.