Patient Registrar

Schedule: Monday – Friday; 10am to 7pm. Rotating weekends.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump‑start your career as a Patient Registrar today with Medical City Decatur.

As a Registrar, you will be responsible for timely and accurate patient registration, interviewing patients for account information, and verifying insurance coverage.

• Interview patients at workstations or at bedside to obtain all necessary account information, using bedside registration via carts/computers on wheels.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre‑certification/authorization.
• Calculate and collect patient liability amounts.
• Obtain necessary signatures for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives, and/or other responsible individuals to obtain identifying and demographic information with insurance and financial information.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and determine pre‑certification/authorization status via online or other resources; if required, initiate via Passport, online, or phone call, and enter all information and numbers into the registration system.
• Secure all signatures for treatments, releases of medical information, insurance benefits assignments, and payment of services; obtain copies of necessary identification and insurance cards.
• Explain policies regarding services, pricing, insurance billing, and account payment.

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications required.

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability coverage, and leave of absence programs.
• 401(k) Plan with 100% match on 3%–9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial well‑being counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing.
• Additional benefits: fertility and family building support, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.