Patient Reception Specialist

Patient Reception Specialist

Location:

11529 S Highway 6, Sugar Land, TX, 77498

• Obtain copies of insurance cards, driver’s licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
• Perform demographic and insurance validation, inform patients of privacy policies and procedures
• Keep the reception and patient waiting areas clean and organized
• Collect patient co-payments, reconcile charges, and outstanding balances upon check‑in, submit batches daily
• Schedule patient appointments and follow‑up appointments per established policies and procedures
• Greet all patients and visitors in a professional and welcoming manner
• Effectively communicate unexpected schedule delays and assist with patient comfort if delays arise
• Other duties as assigned

• Adept in medical terminology and insurance practices
• Proficient in the use of computer programs and applications including Outlook and practice EMR systems
• Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
• Knowledgeable of CPT and ICD‑10 coding
• Current BLS certification for healthcare providers preferred
• High School Diploma/Equivalency required
• Experience in primary care, family practice, internal medicine, urgent care, or ER preferred

Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.