ER Clerk

Performs duties in the capacity of Clerk for the Nursing Department.

Reports To:

LVN, RN, TEAM LEAD, CNO, CEO

• Perform required tasks without prompting and adjust appropriately to situations.
• Communicates positively and respectfully to coworkers, patients, physicians, and others.
• Adhere to the attendance policy.
• Follow district and department policies.
• Attend required meetings and in-services.
• Participate in Hospital District Safety Program and QA Programs.
• Use time and resources wisely.
• Maintain HIPAA, keeping patient and hospital confidentiality.
• Maintain adequate supplies of items needed to perform job; order or report low items to supervisor.
• Practice proper phone etiquette, identification of self and department.

Primary Responsibilities for all Units Assigned:

Provides clinical services and care for patients.

• Answers multi-line telephone, routing calls and providing messages.
• Documents Daily Census updates and changes.
• Printing patient education materials, pertinent ancillary reports for patients/Nursing Staff during patient stay and at discharge.
• Schedule follow up appointments at discharge for patients.
• Checking orders input and assisting with order entries per protocols.
• Assisting with patient transfers.
• Initiates, assembles, and maintains charts for all patients on the unit. Makes new charts as needed.
• Checks all charts when physician has completed them to obtain STAT and discharge order.
• Notifies Housekeeping of room numbers after discharge in a timely manner.
• Informs nursing staff of pertinent information regarding patient care and procedures from ancillary departments.
• Reports patient diet type, food allergies, and preferences to the Dietary Department.
• Communicate patient status, pending orders and information during transfers, at exchange of shift, and as needed.
• Notifies Central Supply of needed supplies for the unit.
• Assisting the Nuse Aide when needed.
• Enters patient service charges, assists with contract agreements, and payment collections.
• Other duties as assigned.

• High School Graduate or Equivalent
• BLS
• Parent Opportunity Program course completion certificate (L&D)
• Nova Strip Glucose Monitoring Certificate

• Effective oral and written communication skills
• Computer proficiency.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Extended periods of sitting/standing/walking