AmeriCorps Community Health Navigator

Job Details

Job Location:

Brookshire w/WIC - Brookshire, TX 77423

Salary Range: $12,600.00 - $12,600.00 Salary/year

The Community Health Navigator (CHN) lessens barriers to accessing primary, preventive, and supportive healthcare services by utilizing health navigation platforms, community resource networks, health literacy support strategies, and community engagement activities to connect patients and community members with healthcare services, social supports, and community resources.

The CHN for Access Health (Fort Bend Family Health Center, Inc.) is a frontline public health worker who serves as a liaison and link between Access Health clinics, patients, community organizations, and health/social services. Community Health Navigators support individuals in addressing Social Determinants of Health (SDOH), navigating healthcare systems, accessing community resources, understanding healthcare information, utilizing digital healthcare tools, and engaging with programs and services that improve health outcomes and overall well-being.

In addition to traditional resource navigation activities, Community Health Navigators may participate in health literacy support, digital navigation assistance, patient engagement activities, community outreach initiatives, volunteer engagement efforts, and public health programming designed to improve healthcare access and address community needs.

Pending project requirements, the Community Health Navigator may serve in a hybrid capacity. Volunteers will be expected to provide their own transportation to and from Access Health clinics and community locations as needed.

• Screen all referrals received from outside entities and internally from the Health Navigation Platform to determine which programs a patient is best suited for.
• Review the social determinants of health needs of patients.
• Use a Health Navigation Platform to access resources for patients.
• Conduct research on community needs and create a plan of action.
• Assist assigned populations with accessing resources including, but not limited to, food, housing, quality healthcare, transportation, and health information.
• Follow up with assigned groups of patients to ensure access to care and successful connection to resources.
• Link clients with appropriate resources and referrals to outside agencies.
• Support partner organizations in providing resources to Access Health patients.
• Serve as a liaison between clinics and community resources/organizations.
• Assist patients in the clinic with creating accounts for partner services.
• Assist with Data management and analytics.

• Provide one-on-one assistance to patients who need additional support understanding healthcare instructions, appointment processes, follow-up recommendations, or healthcare paperwork.
• Help patients better understand provider instructions, appointment reminders, referral steps, medication pickup instructions, and preventive care recommendations using patient-friendly communication approaches.
• Reinforce information already provided by clinical staff using clear, easy-to-understand language without providing medical advice or clinical education.
• Support patients experiencing barriers related to health literacy, technology access, cognitive limitations, mobility limitations, or difficulty navigating healthcare systems.
• Assist patients with setting up and accessing online patient portals and other digital resource tools.
• Help patients learn how to schedule appointments online, review appointment reminders, complete electronic forms, and access virtual healthcare platforms when appropriate.
• Support patients who may have limited digital literacy or…