Licensed Professional Counselor

Master’s Level Counselor (LPC, LPC-A, LSW, LMFT) Job Description Summary

At Heartlight, counseling is more than a profession—it is a calling to walk alongside struggling teens and their families during some of the most challenging and transformational seasons of their lives.

The Master’s Level Counselor serves as a vital part of the Heartlight Treatment Team, building meaningful relationships with approximately 10-12 residents and their families through consistent counseling, guidance, communication, and support. This role includes weekly one-on-one counseling sessions with residents, leading three weekly group meetings, and maintaining regular communication with parents at least every two weeks, often more frequently as needs arise.

The counselor serves as a bridge between Heartlight and the family, ensuring that communication remains compassionate, clear, and effective. In addition to clinical responsibilities, the counselor participates in retreats, program activities, counselor training events, and follow-up opportunities with graduates of the Heartlight program.

This position reports directly to the Director of Counseling and plays a key role in helping fulfill Heartlight’s mission of restoration, hope, and healing for teens and families.

1. Counseling

Provide weekly one-on-one counseling services for a designated number of Heartlight residents (11–13). Responsibilities include the timely initiation and completion of all required counseling reports and documentation in accordance with organizational policies and applicable regulatory standards. Documentation includes, but is not limited to:

• Plans of Service
• Plan of Service Reviews
• Counseling Notes

All documentation must be completed within required time frames.

Participate actively in the Treatment Team by communicating resident concerns, progress, and insights during bi-weekly meetings.

Serve as a liaison for residents requiring psychiatric services by:

• Scheduling psychiatric appointments
• Participating in appointments with counselees
• Communicating psychiatric updates to parents, including diagnoses, medications, lab work, and follow-up scheduling

Lead and/or participate in three weekly group meetings.

Act as a primary communication liaison between parents and the Heartlight program, providing updates regarding:

• Level System progressions
• Serious incidents
• Family visitation and travel arrangements

Participate in parent and family retreats and maintain meaningful communication whenever families visit the area or interact with the program.

Communicate all relevant travel plans, retreat attendance information, and visitation schedules to the appropriate Heartlight staff to ensure smooth program operations.

Communicate immediately with the Executive Director, Director of Counseling, and Residential Director upon the first discussion of discharge, termination, or graduation for any resident.

Ensure all discharge documentation is completed according to state standards and timelines.

Communicate parental concerns, counseling concerns, and potential conflicts to the Director of Counseling in a timely and professional manner.

Support the Director of Counseling in carrying out the mission and vision of Heartlight. While the responsibilities listed provide a framework for this role, additional duties may be assigned as needed to support the effective operation of the organization.

2. Staff Meetings

Participate in weekly meetings including:

• Monday Morning Staff Meeting
• Weekly Counselor Meeting
• Scheduled Treatment Team Meetings
• Additional meetings as needed to remain aligned with Assistant Directors and program leadership

These meetings are essential for collaboration, communication, and maintaining unity within the Heartlight team.

3. Retreats

Heartl…