Medical Receptionist Family Practice

Medical Receptionist
- Full Time
- Family Practice

Job Category: Clerical

Requisition Number: MEDIC
003657

• Posted :
  September 24, 2026
• Full-Time
• On-site

Showing 1 location

Westlake, OH 44145, USA

NOMS Healthcare provides a different approach to healthcare for the communities we serve. We are physician owned and led, where patient care is the top of mind for all team members. Our goal is to continually expand our scope and depth of services to meet the ever-changing needs of our patients.

NOMS is also deeply committed to improving the health and well-being of our communities. We actively engage in initiatives that enhance access to patient care, promote wellness, and strengthen the overall health of those we serve. Our practices are recognized for exceeding patient expectations and setting the standard for excellence.

At the heart of our culture are the values that guide everything we do. Trust. Teamwork. Patient-Centered Care. Community Focused. High Quality. These principals are more than words on a page – they shape how we serve, collaborate and grow together.

As a Medical Receptionist
, you'll play a critical role in creating a positive first impression for patients, families, and visitors. You will serve as the primary in-office point of contact for patients, visitors, and caregivers by providing consistent, in-person support and assistance throughout the patient visit. Greet and check in patients, answer questions, provide information regarding appointments and office procedures, direct patients to appropriate clinical or administrative staff, and facilitate communication between patients and the healthcare team to ensure a positive patient experience and efficient office operations.

This position supports efficient practice operations by ensuring accurate patient information, facilitating communication between patients and clinical teams, and promoting a welcoming, professional environment. Through attention to detail and a patient-centered approach, you will contribute directly to the overall patient experience and operational success of the practice.

• Welcome and assist patients throughout their visit.
• Coordinate patient scheduling and registration processes.
• Serve as a key communication link between patients, providers, and staff.
• Support efficient office operations and patient flow.
• Create a positive, professional experience for everyone who enters the practice.

• Greet patients, visitors, and vendors in a courteous, professional, and timely manner.
• Register patients and verify demographic, insurance, and contact information for accuracy.
• Collect co-payments, balances, and other patient financial responsibilities in accordance with organizational policies.
• Answer and direct incoming telephone calls while providing accurate information and exceptional customer service.
• Schedule, coordinate, confirm, and reschedule patient appointments according to practice guidelines.
• Assist patients with completing required registration forms and documentation using electronic or paper-based systems.
• Maintain physician schedules and ensure appointments are appropriately booked and managed.
• Coordinate referrals, testing, procedures, and appointments with specialists and external healthcare providers as directed.
• Scan, upload, fax, and manage patient records and other documentation within the electronic medical record system.
• Assist in obtaining outside medical records, laboratory results, imaging reports, and consultation notes.
• Monitor patient flow and communicate delays, scheduling concerns, or operational issues to appropriate staff.
• Maintain a clean, organized, and welcoming reception and waiting…