Event Set Up Assistant Manager

Assistant Event Set Up Manager

Location: Benchmark Hospitality at Deloitte University

• Recruit, interview, train, coach, and conduct performance appraisals for direct reports.
• Create schedules and approve employee time, time‑off, and shift changes.
• Assign, train, support, and direct staff to carry out basic operations, ensuring maximum efficiency and performance.
• Coach, develop, and provide feedback to staff for continued growth in current and future positions.
• Assist the Event Set Up Manager with the management and coordination of event set‑up, breakdown, and transition of all meeting rooms/function spaces per Program Agenda and other scheduled activities.
• Maintain departmental training outlines and keep the team’s adherence to these established policies.
• Create and maintain training programs corresponding to the most updated departmental procedures.
• Maintain contact with clients, ensuring all programmatic needs are serviced and clients feel comfortable about their event.
• Maintain effective communication and strong relationships with the team, guests, and all departments, acting as a friendly resource.
• Assist with production of room set diagrams, adhering to event standards, supporting distribution timelines, and partnering with AV Production.
• Regularly review and assess department operation, promptly addressing employee challenges and documenting coaching of employee shortcomings and successes.
• Determine work schedule and assist the Event Set Up Manager in delegation of duties and tasks.
• Execute property‑wide and special events, ensuring all planned elements are carried out flawlessly and pop‑ups are dealt with promptly and appropriately.
• Ensure successful vendor experience, remaining mindful of asset protection initiatives, documenting and holding vendors accountable for any damages or sub‑standard performance.

• Supervising experience required.
• At least one year of experience in the hospitality industry, corporate events, or a similar field.
• Experience in Event Set Up preferred.
• Strong computer skills, proficient in Microsoft Excel and Outlook.
• Experience with Microsoft Teams, Word, PowerPoint, and One Note desirable.
• Knowledge of Event, Sales, and Catering systems preferred.
• Infor experience desirable.
• Full availability required.

Salary based on experience, with compensation packages determined by skills, years & depth of experience, certifications, and specific location.

• Comprehensive health insurance and retirement plans.
• Paid time off, up to 14 vacation & sick days per year.
• 10 days of holiday pay; many weekends and most holidays closed.
• Weekly pay.
• Leadership and career development programs with opportunities to grow and transfer to new positions.
• Free lunch in the associate cafeteria.
• Medical insurance eligibility within 30 days of employment.
• Employer matching 401(k).
• Tuition reimbursement.
• Free parking on site.
• Free uniforms, with cleaning provided.
• Benchmark Hospitality hotel discounts.

Pyramid Global Hospitality is an equal‑opportunity employer. It celebrates diversity and is committed to an inclusive environment for all employees.