Director of Housekeeping

Position Overview

The Director of Housekeeping is responsible for the cleanliness of all public areas and guest rooms. In addition, responsible for the laundry and associate uniform operations.

• Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports.
• Also responsible for creating schedules and approving employees time, time off and shift changes.
• Assign, train, support and direct the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.
• Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.
• Maintain guest rooms and public areas in a clean, comfortable, and saleable condition, including heart of the house areas.
• Coordinate with the Front Office to review occupancy levels and staff labor accordingly.
• Maintain a room history journal detailing inventory, major maintenance and repairs, renovations, and general cleaning.
• Oversee inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment.
• Oversee laundry operations and associate uniform operations to include inventory and ordering of linen and uniform.
• Coordinate supplies and equipment through requisition system and the Purchasing Department.
• Meet with vendors and contractors to learn about new products and services offered.
• Prepare an annual budget outline for capital expenditures for the Housekeeping Department.

• 2 years supervising experience required.
• 1 year experience managing other managers or supervisors required.
• Three years’ experience in the hospitality industry required, preferably in Housekeeping.
• Strong computer skills.
• Proficient in Microsoft Excel and Outlook.
• Microsoft Teams, Word, PowerPoint, and One Note experience desirable.
• Strong knowledge with a Hotel Property Management System required.
• Infor experience desirable.
• Knowledge of cleaning equipment and cleaning chemicals.

• Awesome Employee Focused Culture with many Associate Events!
• Closed many weekends and most holidays.
• 10 days of holiday pay.
• Up to 14 vacation and sick days per year.
• Weekly pay.
• Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
• Free lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other benefits within 30 days of employment.
• Employer matching 401k.
• Tuition reimbursement.
• Free parking on‑site.
• Free uniforms and we will clean them.
• Benchmark Hospitality hotel discounts.

Compensation: $-varies.

Deloitte University Hotel & Conference Center - Benchmark Hospitality, Westlake, Texas.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.