Event Concierge

Overview

Benchmark Hospitality at Deloitte University Hotel & Conference Center is a high‑end private hotel and conference center in Westlake, Texas, featuring 1,400 single‑occupancy rooms and extensive meeting space.

Event Concierge – Full Time – $19 per hour.

• Ensure logistics are in place and executed for meetings.
• Oversee Program “Turn” Activities and ensure smooth programmatic flow.
• Provide Room and AV orientations as needed.
• Assist with movement and placement of conference materials, and pre‑ and post‑event prep, shipping, and storage.
• Support Event & Meeting Managers in daily floor execution of programs.
• Confirm break, meal, reception, and special event timing.
• Vetting, communicating, executing, and tracking all meeting changes for historical purposes.

• Previous guest or customer service experience required.
• 1 year of administrative experience preferred.
• Experience in the hospitality industry preferred.
• Strong computer skills (Microsoft Excel, Outlook, Word).
• Microsoft Teams, One Note, and PowerPoint desirable.
• Knowledge of Event, Sales, and Catering systems preferred.
• Infor experience desirable.

$19 per hour.

• Medical insurance and other benefits within 30 days of employment.
• Employer matching 401(k).
• Tuition reimbursement.
• Free parking on site.
• Free uniforms with cleaning.
• Benchmark Hospitality hotel discounts.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.