Room Attendant

Job Details:

Job Location:

538 - Rockwall Hilton - Rockwall, TX 75032 Position Type:
Full Time Job Shift: Any

Responsible for cleaning and maintaining the guest room areas according to company procedures at a level that meets or exceeds company standards.

• Stock the housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observe knocking procedures upon entering a guest room.
• Clean the guest rooms assigned, ensuring that amenities are stocked for each cleaned room and complete the entire housekeeping checklist.
• Accurately mark clean rooms to supervisor for inspection.
• Report any damages or hazards that are present in guest rooms (e.g., burned out light bulbs, broken furniture, broken lights, etc.) in Guestware or Housekeeping Coordinator.
• Secure guest room doors upon exiting the room.
• Keep the corridors and service area neat at all times.
• Turn in all lost and found items and all guest room keys.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules.
• Know department fire prevention and emergency procedures.
• Utilize protective equipment.
• Report unsafe conditions to management.
• Report accidents, injuries, near-misses, property damage or loss to management.
• Provide for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook.)
• Perform any related duties as requested by management.
• Assist other housekeeping personnel when needed.

• Bend and reach to dust, clean and make beds and bathroom.
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

• Lifting fifty (50) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.