Guest Experience Reservations Lead
Job in
Horseshoe Bay, Llano County, Texas, 78657, USA
Listed on 2026-07-23
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-07-23
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Hotel Management, Guest Services
Job Description & How to Apply Below
The Reservations / Rapid Response Supervisor at Crescent Hotels & Resorts oversees day-to-day reservation operations with a focus on associate training, guest satisfaction, and operational efficiency. This role ensures the reservations team is knowledgeable of all resort offerings and effectively guides guests to products and services that meet their needs.
The Supervisor monitors productivity, call handling, and in-house guest requests in alignment with the goals and direction of the Director
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