Banquet Administrative Coordinator

Banquet Administrative Coordinator

The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Salary Range: $23.00 - $23.00 Hourly

The Banquet Administrative Coordinator provides administrative, financial, and operational support to the Banquet Department. This position is responsible for the daily reconciliation of banquet checks between the property's POS system and event management system, ensuring that all banquet revenue, charges, payments, adjustments, and event details are accurate and properly accounted for. The position requires a high level of attention to detail, organization, confidentiality, and follow-through.

The Banquet Administrative Coordinator works closely with Banquet Operations, Catering & Conference Services, Food & Beverage, Finance, and other departments to identify and resolve discrepancies and ensure accurate and timely financial reporting.

• Daily Banquet Revenue Reconciliation
• Event and Banquet Administration
• Financial Controls
• Communication & Department Support

• Previous administrative, accounting, banquet, catering, or hospitality experience preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Strong Microsoft Office skills, particularly Excel.
• Ability to work with POS and event management systems.
• Strong analytical and problem-solving skills.
• Ability to identify discrepancies and research transactions to determine the cause.
• Strong written and verbal communication skills.
• Ability to handle confidential financial and guest information.
• Ability to prioritize multiple tasks and meet daily deadlines.
• Previous hotel or resort banquet experience strongly preferred.

Experience with:

• Hotel or resort banquet operations
• POS systems
• Event management/BEO systems
• Daily revenue reconciliation
• Microsoft Excel
• Hotel accounting or financial reporting
• Catering and conference services

Success in this position will be measured by:

• 100% daily reconciliation of completed banquet events.
• Timely identification and resolution of POS/event management system discrepancies.
• Accurate posting and reporting of banquet revenue.
• Proper documentation of adjustments, voids, comps, and corrections.
• Timely completion of daily and month-end reporting.
• Consistent adherence to financial controls and company procedures.
• Effective communication with Banquet, Catering, Food & Beverage, and Finance teams.
• Maintaining accurate and organized event documentation.

The Banquet Administrative Coordinator is accountable for ensuring that every banquet event is accurately closed, reconciled, documented, and financially accounted for each day. The position serves as an important control point between Banquet Operations, the event management system, the POS system, and Finance to protect revenue and maintain accurate financial records.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through Eye Med. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.

HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'You Decide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.