Rooms Coordinator

Rooms Coordinator

Montgomery, Texas

Location:

Montgomery, TX FLSA:
Non-Exempt Status:
Full-Time

Reports to:

Front Office Manager / Director of Rooms Pay Range: $17/HR

The Rooms Coordinator supports the Front Office and Housekeeping teams by coordinating room assignments, managing inventory, and ensuring smooth communication between departments. This role plays a key part in optimizing room readiness, enhancing guest satisfaction, and supporting daily hotel operations.

Essential Functions and Duties:

• Coordinate room assignments and manage daily room inventory to support arrivals, departures, and stayovers
• Communicate with Housekeeping and Front Office teams to ensure timely room readiness and status updates
• Monitor room availability, out-of-order rooms, and special requests to optimize occupancy and guest satisfaction
• Assist with pre-arrival planning, including VIP room assignments, group blocks, and special accommodations
• Support the Front Desk with guest inquiries, room changes, and service recovery as needed
• Maintain accurate records of room status, maintenance issues, and guest preferences
• Coordinate with Engineering to ensure prompt resolution of room-related maintenance concerns
• Assist in managing overbooking situations and room moves in collaboration with leadership
• Ensure compliance with brand standards and company policies related to room operations
• Provide excellent guest service through clear communication and attention to detail
• Perform other duties as assigned by management

Required Experience, Education, and

Skills:

• High school diploma or equivalent required; hospitality-related coursework preferred
• 1–2 years of experience in Front Office, Housekeeping, or hotel operations preferred
• Strong organizational and time management skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills
• Attention to detail and accuracy in managing room assignments and data
• Familiarity with hotel property management systems (PMS) preferred
• Ability to work collaboratively across departments
• Professional demeanor and guest-focused mindset

Work Environment:

• Work is performed in a hotel environment including front desk and back-of-house areas
• Frequent standing, walking, and interaction with guests and team members
• Must be able to sit for extended periods while using a computer
• Occasional lifting of items up to 25 lbs may be required
• Flexible schedule required, including evenings, weekends, and holidays

Equal Employment Opportunity:
Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.