Front Desk, Hospitality ​/ Hotel ​/ Catering

Target Hospitality seeks a Front Desk Associate to be the first point of contact for guests at our workforce lodging facilities. In this fast-paced, service-oriented role, you will handle check-ins/check-outs, manage reservations, answer inquiries, and coordinate with housekeeping and operations teams to ensure clean, safe, and comfortable accommodations. You'll process payments, maintain accurate records, and respond quickly to guest needs and issues.

This position supports large-scale projects in remote or workforce settings and offers growth opportunities in hospitality, operations, and logistics within a safety-driven culture.

Responsibilities

• Greet and check in/out guests professionally and efficiently
• Manage reservations, room assignments, and guest records using property management systems
• Answer phones, emails, and in-person inquiries, providing timely and accurate information
• Process payments, issue receipts, and handle basic cash/credit transactions securely
• Coordinate with housekeeping and operations to ensure rooms and facilities meet cleanliness and safety standards
• Respond to guest requests, concerns, and incidents, escalating issues when needed
• Maintain front desk logs, reports, and documentation with attention to detail
• Monitor lobby and entry areas to support safety and access control procedures
• Communicate regularly with on-site teams to support smooth daily operations
• Uphold Target Hospitality's service, safety, and operational excellence standards in all interactions

Required Skills

• Front desk operations
• Customer service
• Reservation systems/PMSCash handling
• Phone and email etiquette
• Data entry and recordkeeping
• Problem resolution
• Basic computer skills (MS Office)
• Safety and security awareness
• Multitasking in fast-paced environment