Human Resources Generalist

Human Resources Generalist Job Description

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business.

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment.

Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Human Resources Generalist situated within the Human Resources Department. The Human Resources Department plays a vital role in supporting the agency’s people operations across more than 80 sites and a workforce of nearly 3,000 staff. The individual hired as Human Resources Generalist will manage day-to-day HR operations, including onboarding, employee relations, and HRIS administration, ensuring that staff receive timely, accurate, and mission-aligned HR support.

This role reports directly to HR Business Partner
.

Recruitment & Onboarding

• Assist in recruiting activities, including job postings, interview scheduling, and offer coordination.
• Lead and manage the end-to-end onboarding process for all new hires across multiple sites, ensuring a consistent and welcoming experience.
• Prepare and distribute new hire paperwork, offer letters, and onboarding materials in compliance with agency and regulatory requirements.
• Monitor onboarding completion and follow up on outstanding documentation, background checks, and required training.
• Continuously evaluate and improve onboarding workflows to enhance the new hire experience and reduce time-to-productivity.

Employee Relations & Compliance

• Respond to general HR inquiries and provide guidance to staff on HR policies and procedures.
• Support employee relations functions, including documentation, investigations, and resolution tracking.
• Assist in tracking and reporting HR metrics related to staffing, turnover, onboarding completion, and employee engagement.

HRIS & Data Management

• Maintain and update employee records in the HRIS system in accordance with agency standards and applicable regulations.
• Run routine reports from HRIS system to support workforce planning and audit readiness.
• Assist with data integrity audits to ensure employee records are accurate and up to date.

Training & Staff Development

• Coordinate training sessions, HR events, and staff development initiatives.

Multi-Site HR Support

• Serve as an HR liaison for assigned program sites, building relationships with site managers and providing on-site HR support as needed.

Offboarding & Separation

• Coordinate separation processes including exit interviews, final paperwork, and system deactivations.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 2–4 years of professional experience in a human resources role.
• Familiarity with HRIS systems; experience with Workday or ADP.
• Demonstrated ability to handle confidential information with the highest level of discretion.
• High attention to detail and ability to manage multiple priorities.
• Excellent organizational, interpersonal, and communication skills.
• Commitment to diversity, equity, and inclusion in the workplace.
• Willingness to occasionally travel to offices located in Queens, the Bronx, and Manhattan.
• Proficiency in Google Suite.

PREFERRED QUALIFICATIONS

• Experience working in a nonprofit, social services, or mission organization is a plus.
• Knowledge of federal, state, and NYC employment laws and regulations.
• Bilingual skills are a plus.

KEY ATTRIBUTES FOR THIS ROLE

• Strong ability to build relationships and communicate effectively with staff at all levels of the organization.
• Ability to exercise sound judgment,…