Instructional Designer - Change Management + Training Development

This is an exciting opportunity to join a leading financial services organization dedicated to empowering individuals and institutions through innovative solutions and robust support. This organization is at the forefront of driving operational excellence and employee enablement, fostering a culture of continuous learning and adaptation.

Are you passionate about transforming complex changes into clear, actionable learning experiences? We’re seeking a dynamic and detail-oriented individual to play a pivotal role in ensuring our teams are equipped for success! In this role, you will directly impact employee adoption of new processes, tools, and ways of working, driving efficiency and effectiveness across the organization. You’ll be instrumental in bridging the gap between strategic change initiatives and practical application, making a tangible difference in how our employees thrive.

• Collaborate closely with change management teams to deeply understand impact areas and identify critical learning needs.
• Design and develop comprehensive training assets, including instructor-led materials, self-paced learning content, job aids, quick reference guides, and process walkthroughs.
• Support the execution of training plans and learning timelines, ensuring alignment with key change milestones.
• Verify that all training content resonates with overarching change messaging and promotes desired employee behaviors.
• Actively participate in the testing and refinement of training materials, incorporating feedback for continuous improvement.
• Assist with coordination efforts involving learning platforms or external delivery partners as necessary.

• 2–4 years of experience in training development, instructional design, or learning support roles.
• Demonstrated working knowledge of adult learning principles.
• Proven experience in creating structured training content and effective job aids.
• Basic understanding of change management concepts and how training facilitates successful adoption.
• Strong organizational and documentation skills.

• Experience with e-learning development tools or Learning Management System (LMS) platforms.
• Exposure to technology, process, or operating model change initiatives.

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment‑one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.