Network Deployment Technician, GND-NASA-Deploy

Job Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

As a Network Deployment Technician at AWS, you will build and maintain a cloud‑computing infrastructure across a number of data center and colocation sites in the Americas. The role involves working independently at times, driving change, and maintaining excellent communication with internal partners.

• Installation and configuration of routers, switches, and DWDM hardware.
• Troubleshoot fiber optic and copper cabling, network installations, and configuration.
• Coordinating colocation remote hands for new capacity installations.
• Work cross‑functionally with internal partners to deliver network capacity projects.
• Resolve data center and facility issues.
• Identify, coordinate, and remediate outside plant (OSP) connectivity issues.
• Lead small to mid‑size network deployment projects.
• Build relationships with remote teams to ensure swift response times to events.
• Perform site audits to ensure safety and quality meet AWS standards.
• Improve all operational processes within each site and/or cage.
• Provide status updates to stakeholders via internal tools.
• Decommission cable and network hardware in collaboration with partner teams as needed.
• Physical requirements:
  
  ability to lift and rack equipment up to 40 lbs; may require working in cramped spaces or elevated locations while adhering to health and safety guidelines.
• Up to 50% travel; primarily local but may include domestic and international travel.

• 2+ years of computer networking experience.
• 2+ years of Linux operating systems experience.
• Experience in computer networking.
• Can lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent work experience.

• Experience working in cramped spaces or elevated locations while adhering to health and safety guidelines.
• Effective customer communication during problem resolution and ability to operate under pressure.
• Experience managing work and priorities through a ticketing system.
• Experience with cabling infrastructure best practices and methodologies.
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
• 3+ years of computer networking and Linux operating system experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&DD insurance, and optional Supplemental life plans), EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, 401(k) matching, paid time off, and parental leave. Additional benefits and learning opportunities are available.

USA, TX, Clifton – 27.00 – 48.00 USD hourly

Amazon Data Services, Inc.

A