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Service Engineer - Barstow, TX

Job in Barstow, Ward County, Texas, 79719, USA
Listing for: TechLink+
Per diem position
Listed on 2026-06-08
Job specializations:
  • IT/Tech
    Systems Engineer, IT Support, Hardware Engineer, Technical Support
Job Description & How to Apply Below
Location: Barstow

Job Title:

Service Engineer - Barstow, TX
Location (On-site, Remote, or Hybrid?):
Barstow, TX (onsite)
Contract Duration: until 12/31/2026
Working hours - 8-5 Mon-Fri, occasionally need to support different shift hours and on call.



Job Description :
*** THERE ARE 3 RESOURCES NEEDED FOR THIS LOCATION ***


Job Posting

Title:

On-Site Service Engineer - AI Data Center


Seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required-strong data center and server fundamentals are what matter most.

What You'll Do
  • Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
  • Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
  • Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
  • Support both reactive and preventive maintenance following established procedures
  • Collaborate with internal teams and customers during service events to ensure clear communication and resolution
  • Document work performed and contribute to shared knowledge and best practices
  • Participate in on-call rotations and support extended coverage when needed
What You Bring
  • Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
  • Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
  • Familiarity with Linux or similar operating systems
  • Strong troubleshooting and problem-solving abilities
  • Comfortable working independently on-site and communicating clearly with customers
  • Willingness to learn and support emerging technologies, including AI platforms
Qualifications
  • 3-5+ years of experience in technical support, field service, or data center roles
  • Associate or bachelor's degree in IT or related field (or equivalent experience)
  • Dell or other vendor certifications are a plus, but not required
  • Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
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