HP--HP Leader Technology & Innovation Organization

Position: HP-on-HP Leader for Technology & Innovation Organization
Location: Spring

Key Responsibilities

Customer Zero & Product Leadership

+ Own the Customer Zero strategy for TIO products, positioning HP as a reference customer for Better Together, HP IQ, and enterprise business solutions.

+ Represent HP's internal business needs as a lead customer voice in product planning, prioritization, and release decisions.

+ Partner with product management teams to influence roadmaps, feature validation, and quality readiness using real‑world enterprise usage.

+ Drive value hypothesis definition, validation, and measurement for new product capabilities, including AI‑enabled experiences.

Software Product Management & Delivery

+ Apply modern software product management practices across the full SDLC-from discovery and requirements definition through development, deployment, measurement, and iteration.

+ Translate business objectives into clear product requirements, epics, and success metrics.

+ Define and track KPIs, outcome metrics, and before/after snapshots tied to employee productivity, experience (DEX), and business impact.

+ Leverage Agile, Lean, and hypothesis‑driven development methods (e.g., incremental delivery, A/B testing, experimentation).

AI & Intelligent Product Enablement

+ Champion the deployment of practical AI‑powered capabilities within TIO products, including analytics, insights, automation, and decision support.

+ Partner with AI, data, and platform teams to ensure model governance, data quality, risk controls, and explainability are embedded in product deployments.

+ Use HP's internal environment to surface AI performance insights that inform product differentiation and market messaging.

Enterprise Deployment & Operations

+ Own end‑to‑end operational readiness for Customer Zero deployments, ensuring reliability, adoption, and measurable business value.

+ Lead issue management, incident remediation, and product feedback loops in partnership with engineering and operations teams.

+ Enable continuous improvement by capturing quantitative and qualitative insights from production usage.

Executive Governance & Go‑to‑Market Influence

+ Establish and manage executive‑level governance forums to prioritize product deployments and investment decisions.

+ Partner with marketing, sales, and product teams to shape go‑to‑market assets, including demos, customer stories, executive briefings, and thought leadership.

+ Facilitate customer advisory sessions and internal showcase events that demonstrate HP's real‑world product outcomes.

Required Experience & Education

+ Bachelor's degree or equivalent experience; advanced degree (MBA, MS) preferred.

+ 10-12+ years of experience spanning software product management, enterprise IT, or digital platform delivery.

+ Demonstrated experience with end‑to‑end SDLC, including Agile development, release management, and post‑launch optimization.

+ Proven background in enterprise software, platforms, or digital workplace solutions.

+ Experience operating as a customer advocate or customer zero within a product organization strongly preferred.

Key Skills & Competencies

+ Software Product Management: roadmap development, backlog prioritization, KPI definition, value measurement.

+ Agile & Lean Delivery: iteration, experimentation, hypothesis testing, cross‑functional execution.

+ AI & Data Literacy: applied AI use cases, analytics, AI governance concepts, and data‑driven decision making.

+ Enterprise Systems Thinking: understanding how platforms, data, security, and operations work together at scale.

+ Executive Communication: ability to influence senior leaders with clear narratives grounded in data.

+ Cross‑Functional Leadership: proven success leading initiatives across product, engineering, IT, marketing, and business teams.

+ Foster a culture of shared ownership and accountability across functional and business unit boundaries.

What Success Looks Like

+ TIO products are proven, trusted, and measurably valuable inside HP before market release.

+ Product teams regularly leverage Customer Zero insights to improve quality, adoption, and differentiation.

+ HP employees experience simpler, smarter, AI‑enabled digital work powered by Better Together, HP IQ, and business solutions.

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