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CX Data Analyst: Workforce & Performance Insights

Job in Athena West Colonia, El Paso County, Texas, USA
Listing for: blueground
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    Data Analyst
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Athena West Colonia

blueground is seeking a Client Experience Data Analyst to enhance workforce planning and ensure performance visibility across the CX team. You will monitor key metrics, build dashboards, and manage agent schedules to optimize staffing efficiency.

The ideal candidate has over 5 years of experience in Workforce Management, advanced skills in Excel and SQL, and a strong analytical mindset. The role offers a dynamic work environment and competitive benefits, including flexible paid time off and complimentary accommodation in Blueground locations.

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