Senior UI​/UX Consultant

We are Qualco Group, a leading fintech organisation with over 25 years of experience delivering innovative technology solutions to banks and financial institutions. Serving clients in over 30 countries, we leverage advanced technologies, such as AI and analytics, to develop proprietary software and platforms that accelerate digital transformation and generate lasting value for businesses, society, and the broader economy.

At Qualco Group, we empower the financial world with innovative technology. We are looking for a highly motivated Senior UI/UX Manager to join our team. The role leads the design and digital experience workstream for Q-EFP, Qualco's embedded credit infrastructure platform, across web and mobile channels. The role owns the full UX/UI lifecycle: interpreting platform architecture documentation, applying AI-assisted workflows to synthesize flows and journey logic, producing production‑ready Figma assets, securing stakeholder approvals, and handing off implementation‑ready materials to engineering.

The role operates with high autonomy in a lean delivery environment, working directly with Q-EFP Product, Technology, Operations, and Compliance functions, and partnering with engineering as the primary implementation counterpart.

The engagement is structured as a contract with a defined path to permanent conversion. The platform builds phase runs 12-18 months to Phase 1 go-live, followed by ongoing product optimisation as a permanent member of the Credit Company team.

• Own the UX/UI workstream end‑to‑end across customer‑ and merchant‑facing journeys on web and mobile, from architecture documents through to production‑ready Figma;
• Read and interpret platform architecture documents, technical specifications, and regulatory requirements independently, and translate them into coherent design without a dedicated briefing layer;
• Design intuitive and scalable user journeys across onboarding, credit application, loan management, instalment payments, servicing, account management, and merchant back‑office flows;
• Integrate AI tools (Claude, ChatGPT, or equivalents) as a core part of the design workflow – accelerating journey documentation, generating flow logic, drafting interface copy, and stress‑testing journeys prior to Figma build, reducing iteration cycles and improving output quality;
• Produce AI‑assisted flow documentation and journey narratives as structured inputs to Figma, enabling faster and more accurate wireframe production;
• Develop and refine personal AI workflows throughout the engagement and share best practices across the broader product and technology team;
• Build wireframes, prototypes, and production‑ready UI designs in Figma independently, with high ownership and minimal supervision;
• Deliver Figma files that are annotated, component‑structured, and ready for direct implementation, with no interpretation burden on engineering;
• Establish and maintain design systems, UI standards, component libraries, and consistent user experience principles across all platform surfaces;
• Manage the approval workflow: present designs to Technology & Innovation, Product, Operations, and Compliance; incorporate feedback; secure sign‑off before handoff;
• Collaborate directly with engineering as the primary implementation counterpart – clarifying design intent during build and reviewing implemented interfaces against approved designs;
• Support optimisation of digital conversion funnels and customer engagement through data‑informed UX decisions as the platform accumulates live user data;
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti‑Bribery and Corruption Policy.

• Customer onboarding – eGov KYC, liveness verification, and consent capture, with focus on customer experience and conversion;
• Credit application UX – from checkout trigger to approval or decline, with conversion optimisation and drop‑off reduction as primary objectives;
• Instalment management – repayment schedule visibility, payment status, failed payment flows, early repayment, and restructuring journeys;
• Merchant Back…