Digital Training Facility Manager DTFM - Fort Sam Houston, TX; CONUS - Digital Training Facility Management; DTFM

Digital Training Facility Manager [DTFM]

Pro Sidian seeks a Digital Training Facility Manager [DTFM] to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military and personnel through planning, facilitating, managing, recording and assessing training. This DoD/Military Sector Role is a W-2 Employee Labor Category Position located at or near Fort Sam Houston, TX - CONUS | AC/RC: AC | ACOM: MEDCOM.

This service supports DoD/Military Sector Clients (For Present / Future Requirements) and Pro Sidian Team Members work as part of a Engagement Team Cadre (Labor Category: Digital Training Facility Manager) to fulfill FFP
- Firm Fixed Price (FFP) requirements and to serve as a Digital Training Facility Manager [DTFM]. A Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide – The DTFM provides management and oversight at/for the assigned DTF. Units use DTFs to conduct training that improves individual and unit readiness. Using high-speed internet access, computer based training and Video Tele-Training (VTT) equipment, soldiers and civilians can train when it fits their professional needs and personal schedules.

The Digital Training Facility Manager [DTFM] regularly interfaces with various stakeholder personnel, the Section, squad, or platoon leadership, and the Technology Resources Directorate(s) to ensure The Digital Training Facility (DTF) at the assigned installation are offering a consistent high level systems access and instruction tools/facilities/assets and collaborating with all network DTFM's in other campus locations.

Responsibilities include the following:

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and Interacting with Enterprise Management System (EMS) Technicians
• Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
• Maintenance of facility security, operating equipment, the assistance of students in using assets provided in DTFs
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations
• Partners with other appropriate entities to create secure lab environments.
• Performing with hands-on equipment, operation, and on-site operations
• Provides appropriate metrics and reports to designated Management, Section Leadership, and Stakeholder Staff.
• Provides server and application support and maintenance. Responsible for superior customer interactions in and on behalf of The DTF.
• Reporting the operational status of the DTF(s) to the appropriate chain of command and Distributed Learning Point of Contact (DL-POC)
• Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and Enterprise Management System (EMS) staff
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC)

Experience:

• 5 years of management experience within the realm of IT support and/or management (Required) Standard skills required are the following:
• The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges.
• The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations
• Education Requirement:
• Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)
• U.S. Citizenship Required
  - You must be a United States Citizen
• Excellent oral and written communication skills (This employer participates in the e-Verify program)
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All Pro Sidian staff must be determined eligible for a "Facility Access Authorization" (also referred to…