Service Engineer Job Childress Texas USA,IT/Tech

Location: Childress

Service Engineer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team.

Location(s):
Childress, TX Location & Work Conditions

Candidates must live within a 45-minute commute (preferred 15–45 minutes)
Monday–Friday, 8:00 AM–5:00 PM
On-call support required
Occasional shift flexibility required
Contract extension possible
Contract-to-hire possible
U.S. Citizenship required

Experience Requirements

3–5+ years in:
- Data center operations
- Field service engineering
- Server hardware support
- Enterprise infrastructure support
Associate's or Bachelor's degree in IT or equivalent experience

Core Technical

Skills Required:

Server hardware troubleshooting and repair
Server deployments and swaps
Component replacement:
- CPUs
- Memory/RAM
- Power supplies
- GPUs
- Full server replacements
Linux administration/support
Hardware diagnostics
Firmware updates
Preventive maintenance
Incident resolution

Preferred:

Dell server experience
Vendor certifications
Water-cooled server experience
AI infrastructure exposure (not mandatory)
PC building experience

Soft Skills & Work Style

Strong customer-facing communication
Independent onsite troubleshooting capability
Detailed documentation habits
Ability to follow established Plans of Action (POA)
Strong prioritization and ownership
Comfortable in high-pressure environments
Team-oriented attitude
Continuous learning mindset

Physical Requirements

Ability to lift up to 50 lbs
Comfortable working in data center environments

Most Important Screening Factors

Local candidate within commuting distance.

Hands-on server hardware experience.

Linux familiarity.

Experience replacing server components.

Strong documentation skills.

Willingness to work on-call.

Strong communication and customer interaction skills.

U.S. Citizenship.

Ideal Candidate Profile A field engineer, data center technician, server support engineer, infrastructure technician, or hardware support specialist with 3–5+ years of enterprise server experience, strong Linux knowledge, hands-on component replacement experience, and the ability to independently support mission-critical data center environments.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.