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IT Service Desk Lead - Coach and Elevate Customer Support
Job in
Westlake, Tarrant County, Texas, USA
Listed on 2026-07-13
Listing for:
Core-Mark
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Performance Food Group is seeking a Lead, IT Service Desk to oversee daily service desk operations and ensure timely, effective technical support for a nationwide user base. You will monitor SLAs, coordinate escalations, and coach service desk staff to deliver consistent customer experiences.
The role requires 3–5 years in IT support, strong ITIL experience, and proven leadership with excellent communication skills.
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