Infrastructure Delivery Manager; AWS

Job :  | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems and look for talented people who want to help.

• Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
• Manage inbound capacity from receiving through deployment stages.
• Manage the installation network and cabling infrastructure in a data center environment.
• Guide, train and educate staff on best practices related to all service owner issues.
• Manage tasks and deliverables across small to large-size projects.
• Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.
• Provide weekly reports to the data center manager.
• Coordinate team resources to support project and delivery needs, including emergency projects, change management, maintenance window support, and potential off‑hours and on‑call needs.
• Recruit and train data technicians to ensure appropriate staffing levels.
• Host weekly staff meetings.
• Drive compliance to Amazon performance management requirements.

• Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform.
• Oversee the development and growth of the team.
• Track budgets, provide strategic direction and propose technical solutions.
• Solve problems at their root and step back to understand the broader context.
• Install and deliver network equipment and related infrastructures to improve effectiveness through process innovation.

• Experience creating reports, interpreting metrics and driving overall insights or analysis.
• Experience in vendor management.
• 4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment.
• 4+ years of experience in a management/team lead function.

• 6+ years of data center design, construction, operations, or facility maintenance experience.
• Experience with network hardware: copper and optical fiber cabling, switches, routers.
• Experience in automation or monitoring frameworks, deployment or development.
• Experience with Lean or Six Sigma analytical techniques.
• Experience developing operational metrics.

The base salary range for this position is $ - $ USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits, including health insurance, 401(k) matching, paid time off, and parental leave.

USA, TX, Wink

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.