Installation Specialist ; Active Secret Clearance

Installation Specialist I

Cloud Lake is seeking an Installation Specialist I to support the U.S. Army's Operational Test Command (OTC) at Fort Hood, TX. This role supports IT operations and requires strong customer service, technical skills and a dedicated work ethic. To join our team of outstanding professionals, apply today!

• Troubleshoots system software.
• Configures profiles and facilitates device set-up.
• Initiates device operating system updates.
• Performs audit logs for unauthorized access and/or configuration changes.
• Performs work under general supervision.
• Handles basic issues and problems and refers more complex issues to higher-level staff.

• Active Secret security clearance.
• Active DoD 8570 baseline IAT Level I certification (such as A+, Network+, CCNA
  - Security, SSCP, CND).
• Relevant education/IT experience requirements:
  • High School Diploma or GED: 1 year of experience
  • Associate's degree:
    Experience not required
• Experience in deploying IT hardware such as desktop computers, laptops, tablets, monitors and printers.
• Experience configuring IT hardware to resolve problems and installing/configuring operating system images and specialty software on customer devices.

Desired Qualifications:

• Outstanding customer service and communication skills.
• Ability to work in a team environment and independently.
• Ability to adhere to government policies and requirements.