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Lead IT Service Desk | Coach & Incident Leader
Job in
Westlake, Tarrant County, Texas, USA
Listed on 2026-07-22
Listing for:
Performance Food Group (New)
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Performance Food Group in the United States is seeking a Lead, IT Service Desk to oversee daily service desk operations, monitor SLAs, coordinate escalations, and mentor analysts to ensure a consistent customer experience.
The role requires an Associate's Degree, 3–5 years of IT support experience, ITIL knowledge, and strong communication; a Bachelor's degree is preferred. This on-site position offers competitive pay, benefits, and growth opportunities.
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