ServiceNow Application Architect

Location: Denver City

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide.

You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results.

Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As an Application Architect specializing in Service Now, you will assess client business needs and recommend tailored Service Now implementation solutions. You will lead Service Now implementation projects, leveraging your expertise in estimating, implementing, and managing Service Now tools. Your primary responsibilities will include:
Leading Implementation Projects:
Lead Service Now implementation projects, managing effort estimation, planning, and execution to deliver high-quality solutions that meet client needs. Conducting Architectural Analysis:
Conduct thorough architectural analysis to estimate infrastructure requirements and ensure seamless integration with other systems in the ecosystem. Solution Design:
Design and recommend Service Now implementation solutions tailored to client business needs, leveraging expertise in Service Now tools and ecosystem integration. Effort Estimation and Planning:
Estimate effort and plan implementation projects, ensuring timely and effective delivery of Service Now solutions. Infrastructure Requirements Estimation:
Estimate infrastructure requirements to support Service Now implementations, ensuring scalability and performance.

This job can be performed from anywhere in the US

Required education

Bachelor's Degree

Required technical and professional expertise

Deep Expertise in Service Now Implementation:
Proven experience in designing, implementing, and managing Service Now tools, with a strong understanding of their integration with other systems in the ecosystem.

Experience with Architectural Analysis: A track record of conducting thorough architectural analysis to estimate infrastructure requirements and ensure seamless integration with other systems. Proficiency in Effort Estimation and Planning:
Demonstrated ability to estimate effort and plan implementation projects, ensuring timely and effective delivery of Service Now solutions. Experience in Infrastructure Requirements Estimation:
Skilled in estimating infrastructure requirements to support Service Now implementations, ensuring scalability and performance. Mastery of Solution Design:
Expertise in designing and recommending Service Now implementation solutions tailored to client business needs, leveraging knowledge of Service Now tools and ecosystem integration.

Preferred technical and professional experience

Service Now Integration Knowledge:

Experience with integrating Service Now tools with other systems in the ecosystem, ensuring seamless interactions and data exchange. IT Service Management:
Familiarity with IT service management principles and practices, with the ability to apply this knowledge in Service Now implementation projects.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

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