Senior Product Analyst

It’s More Than a Career, It’s a Mission.

Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day.

People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting‑edge research, SCRI is redefining cancer care around the world.

• Identifies product and process gaps and helps lead enhancement efforts focused on the Clinical Research aspects of the business
• Collaborates with business owners and other Analysts to determine technology needs and translates those needs into system requirements and design specifications
• Works with IT leadership in the preparation of system development artifacts such as requirements, analysis, process flow and design system documentation including user guides and system administration procedures for portal and workflow applications
• Assists in the creation of standardized programmatic reports for the enterprise
• Works closely with enterprise and site users to ensure software usage optimization
• Identifies opportunities to streamline operations and enhance service delivery
• Provides tier 2 customer support to the end users
• Takes ownership of responsibilities, working individually or with teams to accomplish goals
• Ability to multi task, given various task assignments, assisting management in prioritization of tasks
• Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables
• Contributes to the development of innovative principles and ideas.
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Values Statement”
• Performs other duties as assigned

Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

• During your employment with SCRI, you will be routinely assigned training requirements. You are expected to complete any training assignments by the due date.

• Applies principles, theories, and concepts; may be regarded as an 'in‑house' expert on specific technologies.
• Working knowledge of enterprise platforms (e.g., CTMS, Veeva Vault, SAP, Service Now, Smart Solve) and how they integrate across business domains to support operational needs.
• Developing understanding of AI/automation, data‑driven improvement methodologies, and digital adoption analytics preferred.
• Functional familiarity with coding principles, AI Agentic/automation tools (hands‑on preferred), APIs, with the ability to independently configure and test solutions
• Hands‑on experience building and iterating proof‑of‑concept solutions using AI tools, contributing to ROI analysis for product or initiative evaluation and refining solutions based on user and system feedback.
• Experienced in Agile, SDLC, and regulatory frameworks in clinical research and healthcare environments.
• Applied knowledge of business process improvement, workflow analysis, and process documentation, with exposure to business and data modeling concepts aligned to 21 CFR Part 11 requirements.
• Knowledge of tools used to model, build, test and…