Learning and Development Manager

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
Training

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DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Location:

USA - Northlake, East Catherine Court

Division:

Solutions
Job Posting

Title:

Learning and Development Manager - 127407
Time Type:
Full Time

The Learning and Development Manager serves as a strategic technical partner within the Quality department, responsible for the evolution of the company’s digital learning ecosystem. This role focuses on the end-to-end lifecycle of technical training from the architectural development of the Learning Management System to the creation of high-impact, interactive instructional content.

A key priority for this position is the modernization of hundreds of Standard Work Instructions, transitioning them from static documents into engaging, multi-media learning modules that reduce human error and improve accuracy and employee retention. The Specialist acts as a regional consultant for site leadership, providing the technical training, data insights, and system support necessary to sustain rapid organizational growth while maintaining strict audit and compliance standards.

Content Transformation:
Contribute to the development of interactive content, training videos, and gamification modules to move from "read-only" instructions to engaging learning experiences.

LMS Administration:
Manage daily system maintenance, troubleshoot directly with users, and implement the technical roadmap for LMS phase development.

Site Support & Training:
Serve as a technical point of contact for sites, training site leadership on LMS management, and communicating on available metrics.

Document Alignment:
Coordinate with the Quality team and Document Control to manage updates, edits, and sustainability requirements for hundreds of work instructions.

Compliance & Auditing:
Conduct audits of training records and system data to ensure compliance with regional standards.

Continuous Improvement:
Collaborate with cross-functional teams to identify training gaps and the creation of additional content as needed.

Other duties as deemed necessary by manager

Minimum B.S. Instructional Design, Computer Science, Education, or Quality Systems.

Computer

Skills:

Advanced knowledge of LMS architecture, video creation and editing, and Google Workspace tools. Previous experience using Gemini or Notebook LM to assist in rapid content development.

Language

Skills:

Excellent communicator who understands how to explain difficult concepts in an understandable way. Excellent grammar and writing…