Field Operations Systems and Process Specialist
Listed on 2026-09-22
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IT/Tech
About Us
Welcome to United Utility Services, a dynamic player in the electric utility industry. As a trailblazer, we provide comprehensive and innovative offerings that bolster power infrastructure investments across the U.S. We proudly serve as the parent company to industry‑leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. Our Core Values are clear and simple:
Safety, Quality, Integrity, and Professionalism. At United Utility Services, we craft power delivery solutions – built safe, engineered smart, and driven by what customers demand – fueling communities with reliable energy. We are the best‑in‑class, trusted partner delivering customer‑centric Power Delivery Construction and Engineering solutions.
The salary range for this position $75,000.00 – $110,000
Location:
Texas, MS
Benefits include medical, dental, and vision insurance;
Health Savings Account (HSA) and Flexible Spending Account (FSA) options where applicable; 401(k) with company match; paid time off; company‑paid holidays; and short and long‑term disability.
The Role
This role serves as the bridge between Operations and Technology, helping field personnel successfully adopt tools that improve visibility, reporting, productivity, and operational efficiency. The position works directly with foremen, general foremen, superintendents, project managers, and office personnel to understand operational needs, gather requirements, provide training, and support long‑term system utilization.
Key Responsibilities Field Implementation & User Adoption (55%)- Lead implementation and deployment of field and work management systems across operating divisions.
- Partner with field leadership and operational teams to support successful rollout efforts.
- Travel to divisional offices, jobsites, and field locations to support training, implementation, and user adoption activities.
- Observe existing workflows and identify opportunities to improve operational efficiency through technology.
- Serve as the primary point of contact during deployment and go‑live activities.
- Develop and maintain implementation plans and deployment schedules.
- Establish and support a network of field "super users" to assist with ongoing adoption efforts.
- Monitor user adoption and system utilization metrics and recommend corrective actions when needed.
- Act as the voice of field operations when recommending system enhancements and improvements.
- Develop training materials, user guides, job aids, and reference documentation.
- Deliver instructor‑led, virtual, and hands‑on field training.
- Provide coaching and support to field and office personnel.
- Assist with onboarding of new employees using operational systems.
- Gather user feedback and communicate enhancement opportunities to the Operations and Technology teams.
- Support organizational change initiatives related to system improvements and operational processes.
- Meet with field and operational stakeholders to document business processes and identify improvement opportunities.
- Gather requirements for new customers, operational workflows, reporting needs, and system enhancements.
- Assist with the development and testing of operational solutions that support field execution and reporting.
- Participate in user acceptance testing activities and system validation efforts.
- Help identify opportunities to reduce spreadsheet dependency and increase operational visibility through system adoption.
- Configure and maintain approved application components within Microsoft Power Platform environments.
- Support Dataverse tables, forms, views, workflows, and…
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