Personal Lines Customer Service

Job Description

Are you looking to make a difference in people’s lives, while dramatically impacting your career?

The Russell Mitchell Farmers Insurance Agency is one of the best agencies in the Dallas / Fort Worth area and we are looking for a friendly, dedicated professional to join our amazing team as a Full-Time Insurance Account Manager. You will be responsible for ensuring your clients have the coverage they need while offering additional products that may be beneficial to their goals of protecting what is most important to them.

You will have the opportunity to utilize your customer service skills while having access to free, world class training through the University of Farmers.

• Annual Base Salary + Commission + Bonus Opportunities
• Flexible Schedule
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Bonus and Contest Opportunities
• World Class Training Never Stops
• Supportive Teamwork

• Call leads given and develop relationships and new business.
• Develop insurance quotes, make sales presentations, and close sales.
• Handle all incoming calls from customers and follow-up.
• Document each customer interactions in detail.
• Ask for referrals and explain our referral program.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Maintain knowledge of new products and services and remain current with required training provided locally and online, by Farmers.

• Active Texas Property and Casualty General Lines license is preferred but we can hire someone with the Personal Lines License who would obtain the General Lines licenses within 90 days after starting.
• Minimum 1 year Insurance Sales Experience.
• Verifiable track record of success. Be prepared to discuss your numbers (calls a day and average closing ratio) in the interview.
• Complete the assessment as soon as possible as a completed assessment is required prior to an interview.
• We seek people who do what they say they are going to do.

The Russ Mitchell-Farmers Insurance Agency is located in Trophy Club/Roanoke Texas. We are a dedicated team of individuals that work hard to provide each customer the best service available while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. Our agency has been ranked nationally as one of Farmers top Agencies for our sales and service to our customers.