Customer Collaboration Analyst

Overview

Pepsi Co products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. Pepsi Co generated nearly $94 billion in net revenue in 2025, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and Soda Stream. Pepsi Co’s product portfolio includes a wide range of enjoyable foods and drinks, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding Pepsi Co is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with pep+ (Pepsi Co Positive). pep+ is our strategic end-to-end transformation that places sustainability at the center of our business strategy, seeking to drive growth and build a stronger, more resilient future for Pepsi Co and the communities where we operate. For more information, visit , and follow on X (Twitter), Instagram, Facebook, and Linked In @Pepsi Co.

This position is responsible for ensuring agreed service levels and inventory policies are consistently executed with assigned customers by:

• Acting as the primary Supply Chain contact for key OT customers.
• Monitoring daily customer inventory by SKU and managing replenishment orders to ensure product availability.
• Optimizing order quantities and delivery plans to maximize truck utilization and influence customer ordering where appropriate.
• Analyzing sales trends, seasonality, promotions, and delivery patterns to improve forecast accuracy.
• Monitoring customer promotional plans and ensuring demand forecasts accurately reflect planned activities.
• Leading Joint Value Creation (JVC) logistics initiatives with customers, coordinating internal and external stakeholders to ensure successful execution.
• Coordinating new product introductions (NPDs) to maximize speed-to-shelf while minimizing obsolete inventory.
• Supporting profitable customer growth by balancing service excellence with financial efficiency for both Pepsi Co and the customer.
• Conducting regular business reviews with customers to monitor performance against agreed objectives and identify improvement opportunities.
• Ensuring all operations comply with Pepsi Co's Code of Conduct, Anti-Bribery Policy, and applicable local regulatory requirements.

• Bachelor's degree in Engineering, Logistics, Supply Chain, Business Administration, or a related field.
• 3+ years of experience in logistics or supply chain operations, preferably in customer-facing roles.
• Customer-focused, proactive, and results-oriented, with a continuous improvement mindset.
• Strong analytical, problem-solving, and organizational skills, with attention to detail.
• Strong communication, collaboration, and stakeholder management skills.
• Proficient in Microsoft Office (advanced Excel) and SAP.
• Proficient English.