Parts Specialist

Location: Warfield

Position Title:

Parts Specialist Reporting to:
Parts Manager Department:
Parts Central Power Systems & Services is a privately held company with deep roots going back to 1954. Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a Parts Specialist to help support that mission.

JOB SUMMARY This position will work behind the counter in the parts department and be the “parts go-to” person Monday-Friday. It is helpful to have at least one year of experience in working with parts sales and delivery. Any experience with heavy equipment parts is a definite plus. All candidates should have excellent customer relations and communications skills. Compensation includes a competitive, team-based incentive plan based on department performance!

Responsibilities Provide excellent customer service to both internal and external customers

Work closely with vendors and customers to provide parts in a timely manner

Prepare/perform daily & weekly shipments

Organize and ship parts

Provide shipping and receiving department support when needed

Create and maintain standard operating procedures for shipping & receiving

Research websites and vendor databases for parts pricing

Actively seek opportunities to upsell to retail customers

Assist customers with exchanges, returns and warranty claims

Work to reduce overstocking and to remove obsolete parts

Support Service Department to ensure adequate stocking and timely arrival of necessary parts

Follow up with retail customers after the sale to ensure customer satisfaction

Great Benefits Competitive Salary Tool Programs available for entry level technicians

Health Benefits including Medical, Dental, Vision and Life insurance
401(k) with a company match

Paid Time Off + 7 Company Paid Holidays Productive Work Environment with opportunity for internal growth

Qualifications

High school diploma or equivalent required

Previous parts experience (looking up and sourcing parts)2+ years' experience working in parts department for heavy-duty diesel and/or construction equipment shop preferred

Product knowledge

Valid Driver's License with clean driving record

Excellent written and verbal communication

Customer facing experience

Basic reading and math skills

Strong attention to detail WORK CONDITIONS Physical Demands/Work Environment:

This position regularly requires walking, standing, sitting, stooping, bending, kneeling and climbing stairs. It also often requires pushing, pulling, twisting, lifting 50+ lbs. and working in a variety of weather conditions and noise levels. This list is not meant to cover every possible scenario but simply provide an outline. Employees may be assigned other tasks as needed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates must be legally authorized to work in the United States. Employment eligibility will be verified at the time of hire.

CPS&S is a smoke-free and drug-free work environment. Employment offers are contingent upon successful completion of a background check and drug screen (including THC).
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