Maintenance Supervisor

Overview

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 20 years of experience in the hospitality field.

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Oversees and coordinates daily operations of the engineering/maintenance departments and staff; maintains all equipment, buildings, and property in proper condition.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Assists in inspecting and monitoring buildings, equipment and grounds to determine maintenance and preventive maintenance requirements
• Develops work procedures and assigns personnel to give the best services and productivity
• Assists in maintaining property work order system and assigns tasks to employees, as required
• Assists in determining job priority and ensures completion of required work in an acceptable and professional manner
• Performs maintenance tasks such as carpentry, painting, plumbing, HVAC, roofing, and electrical repairs to ensure that the building is properly maintained
• Requires troubleshooting abilities for a variety of different types of machinery and equipment like HVAC, electricity, plumbing and occasionally janitorial or lawn maintenance
• Supervises use of maintenance department space, equipment and materials
• Keeps records of work accomplished, operating statistics, R&M costs, utilities and preventative maintenance
• Maintains a secure building as it pertains to lock and key control
• Ensures that all preventive maintenance programs are followed and modified, as necessary
• Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency
• Must act as quickly and responsibly as possible to return the building to its normal operating status
• Monitors out of order room report on a daily basis and liaise with other department heads to coordinate rooms being placed back into service as quickly and efficiently as possible
• Plans, organizes and supervises work of others
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• May be required to operate company vehicles and heavy equipment, as needed
• Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems
• Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards
• Adheres to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook
• Learns, understands, refers to, and enforces the Standard Operating Procedures
• Any and all duties assigned by management

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be at least 18 years old
• Must have minimum of 1-2 years experience working in related field (hospitality preferred)
• Must have reliable transportation
• Must have valid Texas Driver’s license and good driving record
• Must be able to pass pre-employment testing (i.e. drug test, background check, etc.)
• Must have full availability and be able to work days, evenings, nights, weekends, and holidays

• Ability to read, write and speak English (multi-lingual a plus)
• Ability to understand, follow and give written and oral instructions
• Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
• Ability to work harmoniously with employees and guests
• Ability to attend educational courses to enhance knowledge
• Follow all company policies and procedures
• Ensure uniform and personal appearance are clean and professional
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Develop and maintain positive working relationships with others
• Ability to work indoors and outdoors, including intense or inclement weather conditions
• Ability to work in fast paced environment
• Abilities (