Maintenance Supervisor

Overview

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 20 years of experience in the hospitality field.

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Oversees and coordinates daily operations of the engineering/maintenance departments and staff; maintains all equipment, buildings, and property in proper condition.

• Assists in inspecting and monitoring buildings, equipment and grounds to determine maintenance and preventive maintenance requirements
• Develops work procedures and assigns personnel to give the best services and productivity
• Assists in maintaining property work order system and assigns tasks to employees, as required
• Assists in determining job priority and ensures completion of required work in an acceptable and professional manner
• Performs maintenance tasks such as carpentry, painting, plumbing, HVAC, roofing, and electrical repairs to ensure that the building is properly maintained
• Requires troubleshooting abilities for a variety of different types of machinery and equipment like HVAC, electricity, plumbing and occasionally janitorial or lawn maintenance
• Supervises use of maintenance department space, equipment and materials
• Keeps records of work accomplished, operating statistics, R&M costs, utilities and preventative maintenance
• Maintains a secure building as it pertains to lock and key control
• Ensures that all preventive maintenance programs are followed and modified, as necessary
• Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency
• Must act as quickly and responsibly as possible to return the building to its normal operating status
• Monitors out of order room report on a daily basis and liaise with other department heads to coordinate rooms being placed back into service as quickly and efficiently as possible
• Plans, organizes and supervises work of others
• Carries out supervisory responsibilities in accordance with the organization s policies and applicable laws
• May be required to operate company vehicles and heavy equipment, as needed
• Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems
• Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards
• Adheres to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook
• Learns, understands, refers to, and enforces the Standard Operating Procedures
• Any and all duties assigned by management

• Must be at least 18 years old
• Must have minimum of 1-2 years experience working in related field (hospitality preferred)
• Must have reliable transportation
• Must have valid Texas Driver’s license and good driving record
• Must be able to pass pre-employment testing (i.e. drug test, background check, etc.)
• Must have full availability and be able to work days, evenings, nights, weekends, and holidays

• Ability to read, write and speak English (multi-lingual a plus)
• Ability to understand, follow and give written and oral instructions
• Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
• Ability to work harmoniously with employees and guests
• Ability to attend educational courses to enhance knowledge
• Follow all company policies and procedures
• Ensure uniform and personal appearance are clean and professional
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Develop and maintain positive working relationships with others
• Ability to work indoors and outdoors, including intense or inclement weather conditions
• Ability to work in fast paced environment
• Knowledge…