Utility Technician

Under the general supervision of the Utility Billing Supervisor, the Meter Technician reads, inspects, observes, and records meter information into a handheld or lap top computer device vital to the operations and coordination of utility service and billing.

• Must have good attendance including being at work on time regularly;
• Responsible for recording data from water meters on assigned routes, entering data into hand held or lap top computer device;
• Update And maintain a log of assigned routine work orders;
• Makes special readings or re-readings as required;
• Searches for leaks;
• Activates or deactivates AMI meters and radios, according to work orders;
• Determines that meters are functioning properly and reports any defects to supervisor;
• Repairs damaged or malfunctioning meters or meter boxes as necessary;
• Clears mud, debris and other foreign matter from meter cases;
• Performs preventative maintenance to fixtures as necessary;
• Locates and identifies water line routes and meters;
• Detects, identifies, and disconnects illegal hook ups;
• Notifies customers of problems with account payments, and/or of impending action to terminate services for non-payment of utility bills;
• affixes locks to meters in cases of illegal hook ups or non-payment of outstanding service bills;
• Respond to customer inquiries and complaints within the scope of knowledge and authority;
• Promotes positive public relations;
• Maintains contact with Cashiers and other City employees via phone and email.
• All other duties as assigned.
• Available to help Public Works in locating and fixing leaks.

• High School diploma or GED;
• 0 – 6 months experience dealing with the public; alternately,
• Any combination of education, training, and experience that provides the necessary knowledge, skills, and abilities to perform the essential functions of the position; and
• Valid Driver License issued by the State of Texas.

EMERGENCY OPERATION CLASSIFICATION: TIER 2