Assistant Manager

Position: Full-Time Assistant Manager
Location: Expressway Heights Colonia

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Role

Summary:

Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months.

Responsibilities:

The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following:

Follows the direction of the General Manager Supports General Manager’s decisions in communication with the staff

Responsible for working in all departments and all theatre job functions

Trains and coaches Team Members in their specific job functions

Assists in the preparation of administrative and special reports for the General Manager Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition

Reports the need for building, property, and equipment repairs to General Manager Ensures that theatre Team Members follow the dress code Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service

Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently

Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to )All management members must follow the Employee Relations Reporting Protocol All management members are held at a high work ethic standard and code of conduct

Consistently identifies and sanitizes Employee and Gust high-contact

Properly utilizes Personal Protective Equipment while completing position-specific tasks

Adapts to the frequency and scope of required cleaning tasks

Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)Performs other work-related duties as assigned

Requirements:

Must be at least 18 years of ageHigh School or G.E.D. graduate preferred

Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required

Management members who work with alcohol are required to complete a Safe Alcohol Service training program

Availability to work flexible hours which include evenings, weekends, and holidays

Requires regular and consistent attendance

Has an energetic and friendly attitude during each shift

Provides excellent Guest service

Accurate cash handling and basic math skills

Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English Ability to work in a team environment and independently

Ability to take and follow direction

Responds with a sense of urgency

Excellent time management, organizational skills, and attention to detail

Ability to train and lead others

Must be able to resolve conflict

Physical and Environmental Requirements:

Frequent bending, kneeling, and lifting up to 50 lbs.

Frequent standing, walking and reaching around the theater.

Noise level may be moderate to high at  able to work in a standing position for extended periods of time.

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

Employee Discount
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