Operations Manager

Operations Manager — Restoration

A growing, owner-operated restoration company is seeking an Operations Manager to lead mitigation operations with a clear path to broader leadership. This is a high-visibility role reporting directly to two owners with multi-business ownership experience who are well capitalized and committed to mentoring the right person into running the business over time.

• Lead day-to-day mitigation operations, including job oversight, quality control, and production management
• Meet with customers, scope and estimate jobs, and close work
• Manage and develop direct reports; fill production gaps personally when the team is short
• Hire, train, and retain field talent as the business scales
• Partner with the outside sales/BD function to convert leads into long-term accounts
• Potential to oversee rebuild operations depending on experience and comfort level

• Company financials outside of job-level economics
• Broad HR administration beyond managing your direct team

• 7+ years in restoration with strong field competency across water, mold, and ideally fire
• Background as a Senior or Executive Project Director, Senior Estimator, Operations Manager, GM, or Branch Manager at a regional or national restoration company
• Proven ability to scope, estimate, sell, and produce work
• Strong customer-facing skills and the ability to build long-term commercial relationships
• Experience managing superintendents, crew chiefs, and subcontractor networks
• Comfort writing in Xactimate; familiarity with Docu Sketch and modern estimating tools a plus
• A book of business or established referral relationships is a significant advantage

• Competitive base salary commensurate with experience (range scales meaningfully for proven A-players)
• Performance bonus tied to growth metrics
• Profits interest available for the right candidate, with participation in a future liquidity event
• Realistic earnings trajectory into the $150K–$200K+ range as the business scales under your leadership

• Direct mentorship from two experienced owners
• Strong operational support already in place, including a high-performing coordinator and a stable rebuild function
• Active outside sales and digital marketing investment driving lead flow
• Genuine runway to step into a GM seat and build the team you want around you
• Confidential search — discretion guaranteed throughout the process